Getting help

  • Bugs and feature requests: github.com/nxthdr/parlotte/issues
  • Security concerns: email the maintainer listed on the GitHub repo. Please do not open public issues for security vulnerabilities.

Frequently asked questions

What is Matrix?

Matrix is an open, federated, end-to-end encrypted messaging network. Think of it like email: no single company controls it, your identity is tied to a server you pick (a homeserver), and servers talk to each other. Learn more at matrix.org.

Which homeserver should I use?

For a quick start, sign up on matrix.org. For more privacy or higher limits, pick a community homeserver or self-host Synapse.

I forgot my password — what happens to my encrypted messages?

Message content is protected by encryption keys that live on your devices, not on the server. If you enabled key backup, you can restore your history after signing in by entering your recovery key. If you didn’t, the encrypted messages stay encrypted and can’t be recovered — that’s by design.

What is a recovery key?

A 48-character secret that protects your backed-up encryption keys. If you lose access to every signed-in device, it is the only way to restore your encrypted history. Save it somewhere safe — a password manager is a good choice.

How does end-to-end encryption work in Parlotte?

Private rooms use the Matrix Megolm protocol. Your keys are generated and stored on your device. To trust a new device, you verify it by comparing emoji with a device you already trust (cross-signing via SAS).

Can I use Parlotte with any Matrix homeserver?

Yes. Parlotte works with any standard Matrix homeserver — Synapse, Conduit, Dendrite, matrix.org, and private deployments.

What macOS version do I need?

macOS 15 (Sequoia) or later.

Is Parlotte open source?

Yes. Source code is available at github.com/nxthdr/parlotte, licensed under MIT.

Is there an iOS version?

Planned. Parlotte’s core is written in Rust and shared between platforms, so iOS is the natural next step. Track progress on GitHub.

Does Parlotte send my messages or metadata to anyone other than my homeserver?

No. See the privacy policy for details.